Knowledge is the Foundation To Success  

Back in January Google added new links to their free local business ads (Google Maps ads).  These new links, “Get Directions,” “Street View,” “Save to My Maps,” and “Send,” all give the searcher more ways to interact with your ad and ultimately get the information they need to visit your business.  My personal favorite is “Send” which allows the visitor to send the address not only via email but alternatively to a GPS device!  Talk about taking them by the hand and leading them to you. 

Now that there are so many more ways to interact with your local business ad, also referred to as “Google maps ads”, because they appear on the Google Maps site, wouldn’t it be nice if you had some insight into how visitors are interacting with your ad?

Now you do.  Google has given us the ability to see the analytics behind how users interact with your ad.  There is a new feature in the Google AdWords reporting feature – as a part of the Placement/Keyword Report – that allows you to view data on the following actions:

• Info window open from left hand side
• Info window open from map marker
• “Get Direction” clicks
• “Street View” clicks
• Clicks to website from the info window

They are missing my favorite – “Send” – but hopefully that is coming soon – no word from Google yet.

How can you best use this Google Maps ads data? Use it the same as you would when analyzing your site analytics – figure out where to focus your attention based on user activity.  For example, are visitors clicking Street View? Consider putting a picture of your actual location/building on the info window. 

The numbers behind opening from the left hand side vs. opening from the map marker signify to me whether your visitors are typically responding to your brilliant ad copy or if they are more concerned with the exact location of the business.  Google Maps ad data can give you insight into a visitor’s search intent and mind set.  Then let it help you to write even better ad copy for both your maps ad and your regular pay-per-click (PPC) advertising ads.

For more information on the new Google Maps ad reporting features, check out Google’s blog post on this announcement or contact a professional Google advertising agency.

The Google AdWords Traffic Estimator has been around for awhile, but no one I talk to seems to know about it.  I use the Google Traffic Estimator all the time and I want to share it with you so you can see its value too.  It is especially valuable for local businesses running Google AdWords campaigns in smaller geographic regions.

We all know about Google’s Keyword Tool which provides traffic information for your terms but a limitation on the Keyword Tool data is that it is either global or country based (the column labeled “local” now, means U.S. or whatever country was selected at the top of the page). 

This traffic data is good if you are running a national campaign – but not as useful for geographically targeted campaigns.  It can be used to determine relative traffic between keywords (i.e., what gets more traffic? Car dealer or Auto dealer?), but it falls short if you are trying to figure out what to expect when you when you are running campaigns in just Dallas or Los Angeles.

So, what I use for local traffic data is the Google Traffic Estimator.  You enter your keywords (however many you want) and a specific region – anywhere from a country, to a state, to a city or even a zip code with a radius.  If you like, you may also enter your desired daily budget and your CPC. 

The results? The traffic you can expect in one day for each keyword in the region you selected!  Now, keep in mind, there are the same limitations to this data as there are with the Google Keyword Tool – I find the traffic data to be more accurate than the estimated CPC. But it’s a good starting point.

The Google AdWords Traffic Estimator provides extremely powerful data for your Google AdWords campaign efforts. You should use this data to decide where to spend the majority of your time.  Any reputable PPC management firm would always suggest the majority of your time should be spent on keywords that can drive the most targeted traffic to your site.  Don’t waste your valuable time on terms that don’t deliver direct benefit (because they just aren’t searched on very often). That doesn’t mean don’t have them in your account, just don’t spend the majority of your time on them. Focus your attention on the top terms.  Yes, you would have seen this data yourself once your campaign was running for awhile, but this gives you the boost to focus on the right terms from the very beginning. 

Google’s updated search query report provides even more insight into Google AdWords PPC advertising campaigns. Here at JumpFly, we have been asking for this for a LONG time and are excited it is finally here!

In May, Google announced an enhancement to their search query report.

The search query report is a great PPC management tool that we use to fine tune an account.  It allows us to see, for phrase and broad match search terms, what the actual term was that the visitor typed in.  It shows only those terms that resulted in a click-through so you can focus your efforts on your cost areas.

Since inception, this report had a flaw.  For all the low volume terms, Google would lump them into “Other Unique Queries”.  Sometimes the majority of the traffic seemed to fall into this field which could be very frustrating.

Now, Google removed this field all together and we can see all terms that were actually searched for going forward.

Here is how I use the Search Query Report.  You can do this on a weekly or monthly basis. I choose weekly to be sure to catch all the terms possible.

Keep in mind that this information is also now available in the new interface.  However, I am finding that for large campaigns with many ad groups, I can still save some time with using the report itself.  The actionable report within the interface is good for quick spot checks and focusing on the highest spending ad groups, though.

1. Generate a Search Query Report – in fact, create a report that is generated automatically on a weekly basis so it is already there when you are ready to work on it.
2. Download the report into a CSV file and Open it in excel
3. Sort largest to smallest on the cost column (this keeps you focused on the keywords of most importance if you are short on time).  Don’t feel compelled to go through every single one.  Stick to the top 20 every week.
4. Create a list of negative keywords to add and a list of new keywords to add.
5. Import the list into Adwords Editor and Post.

Quick.  easy. and it really tunes up the account and can save big $ for your business.

For more information on the enhancement, See Google’s Search Query Enhancement Announcement.

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