Posts Tagged ‘Conversion-Tracking’

PPC Management – Google AdWords Update

Posted on: September 18th, 2008 by Mike Tatge

We always recommend the use of Google Conversion Tracking to all of our PPC management clients. Those who have implemented this feature may have noticed the small text block that would read “Google Site Stats” that automatically appears on the page where the code was placed. PPC ManagementThis text block links to a page on Google that provided information about conversion tracking and how to block the feature if desired.

Google recently announced that the conversion tracking site stats message is now optional. This is great news for PPC management clients who would prefer that this text block did not appear on their website.

If you have already set up your website with conversion tracking, the text block will continue to display unless you follow the directions to opt out of the Google Site Stats message.

The process is relatively simple. First, you click the “Conversion Tracking” link located in the “Campaign Management” tab. Selection the action you wish to modify and then click “edit settings”. Select “none” under the “Customize tracking indicator” section. Click “Save Changes & Get Code.”. After regenerating the code, you will need to copy the code and then re-paste it into your conversion page. You must remove the original code.

If you do choose to remove the Google Site Stats message, remember to update your privacy policy to inform users about the tracking methods you employ on your website.


PPC Management – Analyzing the Data

Posted on: September 10th, 2008 by Nikki Kuhlman

I love PPC management, and a huge part of that job is looking at my clients’ PPC data and making decisions based on what’s happening in the account. But sometimes you can get so overwhelmed by the data that it’s hard to know what to do. One of the owner’s of JumpFly calls it Analysis to Paralysis.

Data is good, data is important, data is what you should be looking at to make decisions based on what’s best for what’s going on in your account. PPC ManagementBut there are some things to keep in mind when you’re looking at your PPC data.

1. Nothing stays constant over short periods: a keyword that performs well one month may tank the next month and rebound the following month. Looking at too small of a time frame of data can really hurt you in the long run. Make sure you look at the keyword and its history over time.

2. Make sure to have enough data to make a good decision: having enough data is easy when you’re talking about search terms that gets hundreds of clicks a day. But what do you do when a search term might get only 10 or 15 clicks per month? You give it time. And unfortunately, there’s no hard or fast number of clicks or amount of time that you need to give to a search term to see if it works.

3. Look for trends but don’t spend so much time looking that you lose your mind: you know that old adage, “When you can’t see the forest through the trees?” That’s particularly true with PPC. Sometimes, if you spend so much time immersed in the data analysis, you can’t view your PPC campaign objectively, which makes it harder to make decisions.

4. View your account objectively: No matter how strongly you believe that a keyword should work, if the data proves otherwise, lower the bid or turn it off. For example, you’d think that for a company that sells golf shoes, the keyword “golf shoes” would be a great term. Actually, it’s not. People who search “golf shoes” tend to be in the research phase of their search, not the buying phase. So “golf shoes” spends a whole lot of money, but converts only rarely. This also includes the area of “ego bidding,” which is bidding high on keywords just so you can be number 1 for that term, regardless of the payoff.

5. Make sure you can track conversions: if you are an ecommerce site, looking for lead generation, selling services, no matter what you are doing, with very little exception, you MUST have conversion tracking in place. Conversion tracking, especially for ecommerce companies, is incredibly important. If you sell online and you’re average order is $47, and I can’t tell how much it costs for you to get that conversion, then I can’t tell what words are producers and which are money suckers. Conversion tracking lets me get you the best ROI possible – if a search term spends a lot but rarely converts, I can put that money someplace where it will payoff. I’ve had a clients how have told me that search terms don’t or won’t work without even trying them, just because they “know.” How do they know? Even if you’re a service company, you need conversion tracking – if you’re average service is $200, and it costs you $150 to get that lead, is that cost effective?

6. Test, test and retest: if something doesn’t work once, it doesn’t mean it won’t ever work again. It might work if you used a different landing page, or tried a lower position or tried site targeting.

All these items above rely on data analysis to know what works and what doesn’t, but remember, don’t get so caught up in the analysis that you forget to step back and look at the account as a whole.

Something New in the Data:  Google now separates data Search from Content.  Read the Google Blog for more information.


Old Overture Conversion Code Gone Kaput?

Posted on: July 16th, 2008 by Nikki Kuhlman

Read this if you’ve been PPC advertising with Yahoo Search Marketing (YSM) since before June 2007. If you’re a new-ish YSM user (since July 2007), then feel free to ignore this blog.

PPC AdvertisingYSM converted to a new platform called Panama in June 2007. At the same time they came out with new conversion tracking JavaScript, while still supporting the original Overture legacy code. Lately, there have been intermittent issues with the legacy code – Security Warnings might be triggered in a shopping cart, conversions might not be tracked accurately, or tracked at all.

To solve the issue or prevent one from happening, the old JavaScript needs to be replaced by the new tracking JavaScript. To get the new code, login to your Yahoo account, click on the Administration tab, and choose the Analytics link. You most likely will have to activate Analytics, then copy the JavaScript code. Replace the old code with the new code where necessary on your website.

To see if you are using the old code, check your Thank You page(s) and look for JavaScript in the head tag. If the JavaScript has the the line “Overture Services Inc. 07/15/2003″ in it, than it’s the old Legacy code. If the JavaScript has “Yahoo! Inc.” in it, it’s the new code, and you don’t have to do anything.